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Open Prescient AI
Data Center

How an Admin removes a channel from Data Center, what the removal deletes and keeps, and how to change the connection method of a channel.

To remove a channel, open the menu at the end of its row on the Channels tab, select Remove, and confirm. The removal deletes the connection and its sync credentials. Prescient keeps the data that was synced.

You must be an Admin to remove a channel.

  1. Open Data Center and stay on the Channels tab.

  2. Select the menu at the end of the row of the channel.

  3. Select Remove.

    A dialog asks you to confirm. The title has the name of the channel.

  4. Select Remove.

Data Center shows a message with the name of the channel and the word removed. The channel is no longer in the table.

The dialog states what the removal deletes and what it keeps.

ActionWhat the dialog says
RemoveThis removes the channel from this organization. Synced warehouse data is kept, but the connection and any sync credentials for it are deleted.

How do you change the connection method of a channel?

Section titled “How do you change the connection method of a channel?”

You cannot change the connection method of a channel in place. Remove the channel, then add it again.

  1. Remove the channel with the steps above.

  2. Select Add channel and add the channel again.

    Prescient selects the method. For the rule, see How is the connection method selected.

  3. Connect the channel.

To stop the syncs of a channel and keep the channel in your list, use Pause or Disconnect in the Manage menu. See How do you manage a live connection.