Account and settings reference
Emails from Prescient AI
Reference for the sign-in, invitation, connection, and payment messages that reach your inbox, with each subject line, its recipients, and how long its link stays valid.
This page lists the emails about sign-in and about a workspace that Prescient AI sends. Three are about sign-in and go to one person. Two are about the workspace and go to each Admin. The product also sends emails during onboarding, which this page names and does not describe.
Emails and subject lines
Section titled “Emails and subject lines”| Subject line | Who gets it | What it holds |
|---|---|---|
| Your Prescient AI sign-in code | The person who asks for a code. Also a person who has a Prescient AI account and whom an Admin invites to one more workspace. | Holds the sign-in code and a button that signs you in. The code and the button expire after 1 hour. |
| You've been invited to Prescient AI | A person without a Prescient AI account whom an Admin invites | Has the button Accept the invite & sign in. |
| Set your Prescient AI password | The person who asks for a password link | Has the button Set password. The link expires after 1 hour. |
| Urgent: {Connector} Connection Interrupted - Action Required | Each Admin of the workspace | Tells you that a connection was interrupted during a sync. Has the button Re-connect Channel, which opens Data Center. |
| Action needed: your Prescient AI payment failed | Each Admin of the workspace | Tells you to open Billing in the settings and select Manage Stripe Billing to update the card. |
A word in braces stands for a value from your account or your plan.
Expiry and preferences
Section titled “Expiry and preferences”| Subject | Rule |
|---|---|
| Sign-in code and sign-in button | Each expires 1 hour after the product sends the email. |
| Password link | Expires 1 hour after the product sends the email. |
| Invitation of a person who has an account | The product adds the person to the workspace and sends the email Your Prescient AI sign-in code. The person does not get the invitation email. |
| Onboarding emails | During onboarding, the product also sends emails at 6 moments: the sign-up, the completion of the connections, a reminder after 3 days, the data check when it is available, the approval of the data check with the start of modeling, and the completion of modeling. The subject lines are not listed here. |
| Email preferences | The product has no setting that turns an email on or off. |
Related
Section titled “Related”- Account and settings: the guides and the concepts of the product area.
- Sign in to Prescient AI: the steps for each email about sign-in, and what to do with each email.
- Invite and manage members: the steps that send an invitation.
- Fix a channel that needs attention: the steps after the email about an interrupted connection.
- Manage billing: the steps after the email about a failed payment.
- Subscriptions and access: what happens when a payment is late.