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Open Prescient AI
Account and settings reference

Reference for permissions by role, member statuses, table columns, the actions menu, the error messages, and the rules that protect the last Admin.

This page lists the two roles of a workspace, Admin and Viewer, what each role can do in Settings, and the values of the Members tab.

RoleWhat the role is for
AdminCan do everything that a Viewer can do, and manages the workspace: the display currency, the members, the API keys, and the billing.
ViewerCan use the product areas of the workspace and can see the Workspace tab and the Members tab without controls to change them.

The product has no text that explains the roles. This table lists what the interface shows to each role.

ActionAdminViewer
See the Workspace tabYesYes
Change the display currencyYesNo
See the list of membersYesYes
Invite a person or send an invitation againYesNo
Change the role of a personYesNo
Remove a personYesNo
See the API keys tab, create a key, and revoke a keyYesNo
See the Billing tab and open the billing portalYesNo
See the banner about a subscription that is past dueYesNo
Get the email about an interrupted connection or a failed paymentYesNo

The table covers Settings and the emails. Some product areas also keep an action for an Admin. The pages of each product area state those rules. For Data Center, see Roles and permissions in Data Center. In Media Forecaster, an Admin can rename, delete, or retry a shared plan of a teammate. See Manage plans.

ColumnWhat it shows
NameThe name of the person. Your own row has (you) after the name.
EmailThe email of the person.
RoleAdmin or Viewer.
StatusActive, Pending, or Invited.
ActionsThe menu of actions for the row. Only an Admin sees this column.
Menu itemWhat it does
Resend inviteSends the invitation again.
Edit roleOpens the Edit role dialog. The item is not available on your own row.
RemoveOpens a confirmation, then removes the person from the workspace. The item is not available on your own row.
StatusWhat it means
ActiveThe person is a member of the workspace. The actions menu has Edit role and Remove.
InvitedThe product sent an invitation and the person is not yet Active. The actions menu has Resend invite.
PendingThe person is not yet Active. The actions menu has Resend invite.
SubjectRule
Invitation fieldsEach of the 4 fields is required: First name, Last name, Email, and Role.
Person who has a Prescient AI accountThe product adds the person to the workspace and sends the email Your Prescient AI sign-in code. The person does not get the invitation email.
Access after an invitationThe product gives the person access when you send the invitation.
Your own rowYou cannot change your own role, and you cannot remove yourself.
Last AdminA workspace keeps 1 Admin or more. You cannot change the role of the last Admin or remove the last Admin.
Person who has not signed inA row that is not Active has only Resend invite. You can change the role or remove the person after the person is Active.
Effect of a removalThe confirmation says that the person loses access to the workspace at the next sign-in, and that the account and the other workspaces of the person do not change.
Single sign-onWhen single sign-on manages a workspace, the Members tab has no controls to invite a person, change a role, or remove a person. The tab says that membership and roles come from the identity provider.
SubjectValue
Rows on a page15.
SearchThe search field finds a member by name or by email.
MessageWhat it means
First name is required.Type the first name of the person.
Last name is required.Type the last name of the person.
Email is required.Type the email of the person.
Enter a valid email address.The text in Email is not an email address. Correct it.
Select a role.Select Admin or Viewer.
This domain uses single sign-on. Access is granted through the customer's identity provider, not by invitation.The domain of the email uses single sign-on. Give the person access at the identity provider of that organization.
No outstanding invite for that email in this organization.The product has no open invitation for the email. Send a new invitation with Invite member.
That person is already a member of this organization.The person has access to the workspace. The product does not send an invitation.
You can't change your own role.A different Admin must change your role.
You can't remove yourself from this organization.A different Admin must remove you.
You don't have permission to manage this organization's members.You are not an Admin of the workspace. Ask an Admin to make the change.
No members match your searchNo name or email contains the text in the search field.

Two more messages say that a workspace must keep an Admin: one for a change of the role of the last Admin, and one for the removal of the last Admin. Each change is possible after a different person is an Admin.

If the list of members does not load, the tab says to refresh the page and, if the problem continues, to contact support.